OVERNIGHT ONSITE BILINGUAL CUSTOMER SERVICE AGENT

As a Customer Service Call Center Agent, you will connect and solve customers requirements for a Home Health Company in the U.S guiding customers through the medical processes or solving their consults. You’ll follow a structured process, receive training to build confidence with the patients and also de intern team to close the processes effectively.

We’re looking for motivated, persuasive individuals with strong English communication skills, a positive attitude, and a passion for achieving results. You’ll have the opportunity to build customer relationships, and be part of a team to develop your professional career.

SHIFT SUNDAY TO THURSDAY - 11 00 PM - 08 00 AM

DAYS OFF FRIDAY - SATURDAY

LOCATION AMERICAN CALL CENTER GARZOTA - GUAYAQUIL


Requisitos


Requirements

High school diploma or equivalent; additional medical customer experience is an advantage.

Previous experience in medical customer service, or call center operations is preferred.

English proficiency Advanced level (B2 - C1).

Ability to communicate clearly, confidently, and professionally with English-speaking customers.

Ability to understand customers with different accents, follow conversations, and identify their needs.

Beneficios

What We Offer

• SALARY BASE; $750 + ALL SOCIAL BENEFITS + NIGHT BONUS + TRANSPORT ALLOWANCE
• A straightforward process with training and support.
• Opportunities to grow your skills and professional career.
  
  

American Call Center es un centro de atención telefónica y de servicios con capacidad de interconectar distintos paises a través de una red propia y de alianzas estratégicas con importantes empresas de telecomunicaciones, que nos permite dar soluciones particulares a cada una de sus necesidades. Poseemos una infraestructura de telecomunicaciones de cobertura mundial, a través de enlaces satelitales.

Contamos con más de 500 posiciones operativas, equipadas con tecnología de punta y personal altamente capacitado, para soluciones a los problemas de los clientes.