Staff Engineer Support and Services

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

At Motorola Solutions, we help people be their best in moments that matter. The Service Engineering team is responsible for supporting software and hardware solutions focused on Public safety and critical mission customers. We provide solutions to first responders' needs when a moment brings catastrophe or daily problems. We also support regional and major City network's Public Safety Applications including two way radio systems, fixed and mobile video, CAD, 911, CCA, etc.

Job Description

This position is for a System or IT Network Engineer to resolve failures that occur in the trunked network and other solutions. Responsible for the performance to requirements, goals, and objectives associated with the technical solution. Prepare reports of corrective maintenance carried out within the times agreed in the contract. The candidate should have a strong knowledge of networking, video security solutions, servers, databases, and management of applications. Able to multitask effectively in fast-paced demanding mission-critical environments both as an individual contributor and team member. Experienced in creating positive working relationships with customers and internal team.

Basic Requirements

• College degree in System, IT Network or similar engineering, industry certifications, and related work experience. ITIL certification or similar.
• At least 2 years of experience with installation, administration, optimization and troubleshooting of:
• Server Operating Systems, specifically Windows and LINUX
• Network Switches, preferably HP, Juniper or Aruba.
• Database Servers, specifically with Microsoft SQL Server (is a Plus)
• Network deployment and design ( COMPTIA or Cisco certification is a Plus)
• Server Virtualization, specifically with VMWare ESXi v.6+ and\or Microsoft Hyper-V 2012+ (is a Plus)
• Excellent verbal and written communication skills.
• Mother tongue Spanish, English level B2 or currently studying.
• Experienced in creating positive working relationships with customers.
• This position requires 20% - 30% of travel around Ecuador (remote sites outside of cities) or other sites that the company decided.
• Able to multitask effectively in fast-paced demanding mission-critical environments both as an individual contributor and team member.
• Able to pass extensive criminal and\\or financial background checks as required by local, state, and federal organizations.

The candidate must reside in Quito - Ecuador and will work onsite.

Travel Requirements

25-50%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [email protected].