Customer Support Representative (English + Spanish) - #5239158
Detalles de la oferta
Emerging Travel Group (ETG) is looking to hire a Customer Support Representative, who will take calls and provide initial advice to our clients.Job Responsibilities: Being front line voice and ears of our company, providing customer support via live chat, calls and email for our international clients and partners; Assisting clients and partners with existing reservations and questions before booking; Distributing requests among departments and teams;Logging activity in CRM.Requirements Excellent verbal and written communication skills in English (at least B2/C1); Excellent verbal and written communication skills in Spanish (at least B2/C1); Knowledge of Portuguese is an advantage; Previous experience in travel, hospitality or customer service is an advantage; Ability to deliver amazing Customer service by phone and in text; Boats the can-do attitude, patience and ability to "read" customers; You can work both as part of the team and with limited supervision; You are a natural multitasker; Responsibility, attentiveness, empathy, ability to handle stress. Benefits remote work; schedule 2/2 (1 p.m. - 1 a.m. Ecuador time); a young and active team of super specialists; interesting and ambitious tasks that will take you to the next professional level; learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it; corporate discounts on hotels and other services.
Fuente: Whatjobs_PpcÁrea :
- Otros / Otros
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